|
|
GUESTS FREQUENTLY ASKED QUESTIONS
GUESTS FREQUENTLY ASKED QUESTIONS
These are updated and more are added as we progress, please check back to see if your question is here.
Q)Can I get a Roommate?
Finding the perfect travel mate is difficult. Sometimes it takes several trips with someone to really know if you are compatible. Believe it or not, when choosing a roommate, a stranger can often be more compatible then your own family!
Finding the perfect travel mate is difficult. Sometimes it takes several trips with someone to really know if you are compatible. Believe it or not, when choosing a roommate, a stranger can often be more compatible then your own family!
We at Sea Angels will advise you of others seeking roommates and give you their email addresses. It is then up to you to make your own connections. Remember, if your cabin mate cancels, you will be responsible for the entire cabin amount (less their port charges, taxes and fuel surcharge), thus making it a single room price. The only time this is not done is if your cabin mate does not cancel, but rather just does not show up.
There is the possibility (given enough time by the canceling cabin mate) you could bring someone else into your cabin, for a $50.00 name change fee. This will only be granted if ONE of the two more people originally booked into the cabin remain. Otherwise, if you move cabins yourself, it would be considered a cancelled cabin, and penalties by the cruise company (in this case Royal Caribbean) would be in effect.
Q) How much does it cost?
A) All rates are for non-presenters, and are special guest prices. Prices vary from cruise to cruise, please check the link to the cruise that you are interested in.
Prices are PER PERSON, not per cabin. Includes ALL port charges, taxes, fuel surcharges, accommodations, meals on board (except specialty restaurants), entertainment, room service (excluding tips and liquor), pools, hot-tubs, gym equipment, sauna, stream rooms, library and interactive games.
2008 prices will INCLUDE port charges ($219/person), government taxes ($112.98/person), fuel surcharges ($5/person/day for first two people in cabin) AND the conference / administration fees ($260/person, $60 of which is the non-refundable admin fee).
Q) When is the money due?
A) A deposit is due immediately upon booking your space. We usually extend a payment plan of sorts (see on the cruise page you are interested in). Book soon to secure your spot on these great cruises as we usually sell out of cabin space before the final payment. If you have missed the starting deposit dates, not to worry, as long as we have cabins available, you can "catch - up" on any missed payments scheduled and come along!
Q) Is insurance necessary?
A) Although it is not required it is highly suggested by the travel agency. If there is an emergency at the last minute and it is a covered claim reason, they will process the claim. We recommend RCI Cruise Care (www.royalcaribbean.com/content/en_US/pdf/RCICruiseCare.pdf), although you can also get a more restricted policy through Royal Caribbean. Call Francine at 1-513-248-8772 for more information.
Q) If my cabin mate cancels on me a week before the penalty phase, for any sort of reason, will his/her share of the cabin be covered under this insurance?
A) No. To have this covered the canceling cabin-mate would need to cancel after penalty time, have insurance themselves, and file a covered item claim.
Q)If I do not book my airfare through the travel agent does this travel insurance coverage include my own travel arrangements and flights?
A) Yes if you advise your travel agent of your flights and their cost so that they can be added in to get the full cost of your trip and the proper coverage amount. The travel insurance must be purchased prior to your final payment.
Q) What if my luggage is lost, for any reason, on the flight or on the dock, is this covered?
A) Yes, your baggage and personal effects are covered for up to $1,000 if permanently lost or $200 for Baggage Delay.
Q) What if we have an emergency at home?
A) Yes, if it is a covered item.
Q) How do I get from the airport to the cruise ship?
A) Transfers. Usually this economic and efficient way to your ship is the best way. Prices vary from port to port. Please check with your travel agent Francine when booking. Otherwise there are taxis, shuttle vans, etc. You are responsible for your own transportation to/from the ship.
Q) Can I schedule on board readings and/or services with the practitioners?
A) Yes, they are there to assist in your healing process! Many even offer reduced rates, although this is entirely their choice. Please note that each practitioner is a private guest and in no way represents Sea Angels. Please be aware of this prior to cruising. All services are contracted and carried out between private contactor and client.
Q) How will I be made aware of any changes in the workshops, locations of workshops, or how to get in touch with everyone?
A) The manager's desk is located just outside of the conference facilities, and one of our staff member's will be on hand at all times during classes to assist you. Only during evening classes (where staff is on duty from 8:15 pm to 9:00) is staff not on the entire workshop time period. Look for updates and classroom changes, and any other additional information there. Also, for larger more pressing updates, you may receive written updates at your formal dining room table during any given evening.
Q) Is airfare included in the cruise price?
A) No. And you can purchase your airfare through the cruise line via our travel agent, but I suggest you price check your airfare yourself via www.orbitz.com, www.travelocity.com or www.sidestep.com, as prices vary. Ex. from Columbus, OH air to New Orleans $315 RT from cruise line; I bought mine for $178 RT. Others have been as low as $100 RT. (This was quoted for Sea Angels cruise #5 that departed from New Orleans, but... you get the idea).
Q) What if classes change or are canceled?
A) Classes and presenters are subject to cancellation and/or change at any time. As a tour conductor I have no control over speakers and presenters attendance. They have signed a contract as to their plans on attending. There will be no refunds, however, in the unlikely event that a speaker must cancel, for whatever reason.
Q) How many can share a cabin?
A) Cabins are based on 2 per cabin, and it really is difficult to get more than that in a cabin unless the extras are children, due to space constraints. Cabins that can accommodate more than 2 occupants are available at another price - check with Francine, our travel agent. More than 2 sharing a cabin, the 3rd-4th person receives a reduced rate (check your cruise page).
Q) Do I need to know who my cabin mate is before I book?
A) No. Your cabin can be held with your deposit, and the other listed as T.B.A. However, if you do not secure a cabin mate, you will have to make a decision on canceling or securing the entire cabin yourself.
Q) If I am set up with a room-mate I don't know, do I have to spend all my time with them?
A) Of course not! Everyone is an adult here. Just as in college where you came and went in your dorm, the same is true of your roommate. We are trying to pair "morning" people and "evening" people together, for the sake of sleep. Otherwise, you don't have to do shore excursions, or class times, or anything else for that matter together.
Since many of you are paired up and rooming with complete strangers, once you meet and begin to bond, you may feel obligated to spend all your time with your roomie. Let's all agree that private time will not give offence to anyone as this is a meditative journey. The cruise offers solace like no other place on earth. It is not the place to feel constricted, so please be open with your roommate about "alone" time and meditation time. And, if you are the roommate realize you do not have to entertain your roommate, let the water do it for you! :)
Q) Can I bring my children along?
A) Information gathered from the Royal Caribbean website. The "our" and "we" in this text refer to Royal Caribbean and not to Sea Angels.
The Celebrity X-Club Youth Program
There's so much for your children to do in the Celebrity X-Club that keeps them engaged and having a great time in an environment designed just for them. A Welcome Aboard Orientation will fill you in on all the details of the X-Club. Plus, you're invited to stop by the Fun Factory with your children on the first day of your sailing for an Open House. They can explore all the possibilities and you can get answers to any questions you may have. You can also go ahead and get them registered for the activities that excite them.
From teen-oriented explorations and entertainment to special opportunities for toddlers and their parents to interact with each other, the X-Club is designed to make sure your children enjoy their Celebrity experience as much as you do. You can even join your children for X-Club Family Events like Karaoke, Family Disco, Bingo and more.
Programs are available year round From 9 a.m. each morning, or half an hour before arriving in each port.
Our five-tiered program includes:
Toddler Time (under 3 years old)
Ship Mates (ages 3-6)
Celebrity Cadets (ages 7-9)
Ensigns (ages 10-12)
Admiral Ts (ages 13-17)
Pagers
Celebrity would like to offer pagers to use while onboard should they have a child with disabilities, special needs, allergies or in the event you wish to participate in their fun filled youth activities. Pagers are first come-first serve and have limited availability.
*(Not available on Century, Galaxy & Mercury).
Toddler Time
Children participating in organized X-Club events must be age 3 and fully potty trained. However you can accompany your child to the Fun Factory or any organized activity. Toddler Time is also offered to allow the parents of toddlers and their children to interact with other children their age. The X-Club team will provide suitable toys and products for your toddlers. Please check the X-Club daily program for times and locations. In accordance with USPH policies and standards, Celebrity has provided each vessel with lavatory based changing tables and baby wipes.
Fun Factory
This is where the magic happens and the fun starts. A place exclusively for our junior cruisers. Open from 9:00am until 10:00pm each and every night, entertaining every child and teen onboard the vessel with crafts, games, toys, arcade games, music, karaoke, a ball pit and much much more Come step inside on the first day of the cruise for our Open House, where families can get all the information they need about the X-Club and we plan each junior cruiser's fun-filled vacation.
Q)Are there babysitters?
A) Of course! Just ask Royal Caribbean when you get on board how to set it up.
Q) How dressy is "dress up night"?
A) It is considered formal. Styles on formality have grown more liberal over the years, however. So, if you don't have a beaded gown, bring something nice and that makes you feel special. After all, that is what playing "dress up" is all about!
Evening Dress Codes
Celebrity's evening dress codes include three types: formal, casual and informal. The daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the appropriate evening attire.
Formal Night Attire
Ladies: Evening gown or fancy dress
Gentlemen: Tuxedo (rentals available on board, see www.cruiselineformal.com), dinner jacket or dark suit
Informal Night Attire
Ladies: Informal dress or pants and blouse
Gentlemen: Jacket and tie with slacks
Casual Night Attire
Ladies: Pantsuit or sporty outfit
Gentlemen: Sport shirt and slacks
Dining in jeans detracts from the overall ambience and is therefore not allowed in the main dining room after 6:00pm.
Evening dress codes apply to both main restaurant dining as well as specialty restaurant dining*.
++++There are 2 formal nights, 1 smart casual night, and 4 casual nights on a 7 day cruise.
Q) Do I have to pay for the meals?
A) No. All meals are included except at the specialty restaurant, SS United States Restaurant. There are, however, some paid services that you can acquire if you wish. After all, it is your vacation, if you want extra pampering, then you shall have it!
Q)Do I need a passport?
A) Yes. Everyone flying into or out of the USA will be required to have a passport. Currently, US passports are valid for 10 years and serve as an easy and efficient means of identification in one document. To obtain a passport for the first time, you need to go in person to one of over 8,000 passport acceptance facilities located throughout the United States with two photographs of yourself, proof of U.S. citizenship, and a valid form of photo identification such as a driver's license. Acceptance facilities include many Federal, state and probate courts, post offices, some public libraries and a number of county and municipal offices.
Q) What type of clothes do I pack?
A) Resort or cruise casual is the most common type of sportswear. And, of course, the famous Sea Angels Tee Shirts.
Q) How early should I get there before the cruise?
A) Most cruises suggest flying in no later than 1 pm the day of departure. Having flown so frequently in the past and experiencing flight delays, I suggest coming in the day before or taking the earliest flight the day of departure as possible. Also, it is suggested not to book your flight any earlier than noon the day you get back. The ships usually get back into port before 9 am, but clearing customs and getting off the ship takes some time.
Q) Do they have special dining needs, such as special diet menus?
A) If you have special dietary needs, (low salt, diabetic, vegetarian) it is YOUR responsibility to alert Francine to this at the time of your booking (which is why it is important to fill out the SAC Online Registration form at www.seaangelscruise.com under General Information. Remember you are on a ship and "running out to pick up supplies for your special meal" cannot happen. They are well equipped for your needs with the adequate amount of time to prepare.
Q) What if I lose my cash on board?
A) Cash on board is a rare oddity. Once you board you are given a small credit card type of card that is used for everything on board. This is secured with either a cash advance (most put a $100 on it to start with) or just give them the credit card you want your spending deducted from. The one great thing about this card is that you get a printed out invoice of all charges placed on it, from the poolside bar for that umbrella drink, to lessons with the golf pro! Another great thing about this card, if it is lost, you immediately stop payment on it! No need to worry that all your cruise cash is missing! This keeps down lost money and theft.
Many people (first timers) are not aware they need to stop by the purser's desk to activate this, IF THEY ARE NOT USING A CREDIT CARD. When they figure it out it can be an hour long line. So, grab it as soon as possible, and stop by the purser's desk to activate it and you are set!!!!!!!! No long lines. (Old cruiser's trick).
Q) I have heard rumors that tipping alone could run hundreds of dollars, is this true.
A) Not unless you really enjoyed your service! :) Your normal onboard tips (approx. $10.50 per day per person) are for the cabin and dining staff. Tips are not included in SAC 2008 pricing. Additional tipping (for alcohol and non-included drinks) is placed directly on your sail and sign card (discussed above).
Q) I am interested in knowing what some of the shore excursions are to choose from.
A) Ok here you go - http://www.celebritycruises.com! Put in the month/year/date and port of departure, plus the ship name and then click on Shore & Land Excursions. Remember we always love adventure, but some prefer to have time apart from the group and go with some of the ships guests. No Problem! Remember you must purchase your excursions at least two before sailing or wait until you board the ship. Be aware that popular excursions can sell out.
Q) If I want to go off on my own for a while, is that possible?
A) At that point, many decide to go into a port alone for a little shopping. There are tons of taxis waiting to take you there. DO NOT TAKE A TAXI ALONE. I suggest everyone attend the Orientation or Shore Excursion talks. If you miss the actual talk, please watch it on your cabin TV's. All the info is provided there! If you cannot, however, due to classes, follow some simple rules.
#1) You are not in America. Keep rude behavior to yourself, as you could be arrested for it in some countries. Also realize you may be in what is considered a 3rd world country where pick-pocketing is high!
#2) Travelers checks, or very little cash is your best bet. Yes, bartering is half the fun of shopping Bazaar's, but be insulting and the word will travel faster than you can imagine from shop to shop.
#3) Realize you are Sea Angels' representatives as well as American Representatives.
Q) Where are the workshops held?
A) On the Infinity, our workshops will be held in Conference Center and Meeting Rooms on the Continental deck.
Q) How many of the workshops can I attend?
A) All of them that your schedule will allow. You may attend them all (with the exception of those requiring pre-requisites or running concurrently). Many topics will be run on a "track" format. These may offer certifications in one area of expertise with the completion of several required classes.
Q) Is there a central message board area to see updates, or additional information?
A) Yes, Check in the conference area for a message board.
Q) I have special needs, (disabled), can I cruise too?
A) Celebrity is committed to providing all of its guests with an unrivaled cruise vacation. Our unwavering commitment now includes a multimillion-dollar access project to upgrade and add to our current offerings.
Mobility Disabilities
Learn how our staterooms and social areas are designed to accommodate all our guests.
Hearing Disabilities
From Alertmaster monitors to ASL, we make every attempt to help all our guests enjoy their cruise.
Visual Disabilities
Discover how we use Braille to make our cruises as enjoyable as possible.
Your Medical Needs
Find out how we can accommodate all our guests' medical needs, including oxygen and dialysis.
Assistance and Accommodations
Learn how we've made most of our activities and services wheelchair accessible.
Accessible Staterooms
Every ship has staterooms that are specially designed to be wheelchair accessible.
Q) Will I get seasick?
A) Seasickness is very rare on ships as large as these. All ships are equipped with stabilizers which are designed to keep them smooth and steady in the water. If you should feel queasy, medicine is available from your cabin steward, the Information Desk or from the doctor. Many folks visit their doctors for the wristbands or the little dots behind the ears for nausea.
Q) Is there a doctor on board?
A) Yes, a qualified physician and nurse are on call 24 hours a day.
Q) If I am pregnant will I be allowed to sail?
A) Please be advised that guests who will enter their third trimester of pregnancy by the time of the voyage will not be permitted to sail.
Q) Hey, I just saw this same cruise advertised cheaper! How is this possible?
A) At times the ship will run several specials, as some rooms cancel from time to time and they need to re-sell them. Usually if there is a ship wide reduction, our travel agency will see to it that we get the best rate the cruise line is offering.
Q) How are the rooms chosen that we get?
A) We as a group hold X amount of cabins at a certain price. Our cabin rates for 2008 are guaranteed until January 9, 2008. After that date, the rates are not guaranteed and the cruise line has the right to take the unsold cabins back into their inventory to sell. Sometimes our rate appears slightly higher than the current going rate, but more often than not, the rates catch up with us, or we get reduced fares as the cruise line reduces. I get the cheapest held in each category that there is, knowing that if one of my guests wishes to upgrade themselves they can, but most of us like economy. Specific cabins will be assigned as soon as you pay your full deposit of $250/person double occupancy or $500/cabin.
Q) What about my medications?
A) Please carry your required medication in your pocket or purse so that it will be available when needed. Checked luggage may not be accessible at all times. If you're using any prescription drugs, vitamins or other medication on a regular basis, you should bring an adequate supply with you since these may not be readily available either aboard ship or in our ports of call. Commonly used medications may be purchased at the office of the ship's doctor.
Q) What about my hair dryers and other electrical things?
A) Bring them with you by all means. All suites/staterooms have a wall-mounted hair dryer in the bathroom. None of the staterooms onboard any Royal Caribbean' vessel have irons or ironing boards. However, there is a full laundry and dry-cleaning service available onboard for a reasonable rate. Less things to pack!
Q) What do I do with my valuables while on board, or off at port?
A) We're sure you'll want to bring your camera, jewelry and other valuable items with you on your cruise. However, since the ship cannot accept responsibility for any articles left in the stateroom, public areas or packed in your luggage, we suggest the use of a safety deposit box or cabin safe (these are nice size too). All suites have a safe located in the closet. All staterooms have a safe behind the desk mirror or in the closet...
Q) Can I bring my radio/CD player on board?
A) Are you kidding? SURE! There is nothing better than laying in the tropical sun listening to your favorite jams. Cruise etiquette says: "You are welcome to bring radios and cassette players for your private enjoyment. However, for the comfort of other guests, we request that headphones or ear pieces be used in public areas".
Q) What if I want to send my parent, mate, or child a special bon voyage gift, how can I do this?
A) Yes. Send them off with fine wines, colorful flowers, sumptuous chocolates or a variety of unique gifts. Celebrity Gift Certificate.
Q) What if I am driving and need to park?
A) There are approved parking lots at all ports of call. The daily rate can go from $7-$10 per day depending on your port location.
Directions:
From Seattle-Tacoma International Airport:
1. Take I-5 North.
2. Take the Madison exit (also called the Convention Place exit).
3. Turn left onto Madison, stay on Madison until you come to the waterfront.
4. Turn right on Alaska Way, Pier 66 is on the left just past the sky bridge.
From I-5 South
1. Take exit 167, West Mercer Street/Fairview Avenue.
2. Make a right onto Fairview Avenue and then the first left onto Valley Street.
3. Stay left, Valley Street merges into Broad Street.
4. Continue on Broad Street to Alaskan Way.
5. Pier 66 will be on the right.
Port of Seattle
Seattle Bell Street Pier # 66
2225 Alaskan Way
Seattle, WA
Port of Seattle website.
Parking:
Is available adjacent to Bell Street Pier. Overhead height restriction is 6' 6". RV's or oversized vehicle parking is nearby. Guests with oversized vehicles may wish to consider:
Sound Parking
(at the intersection of Denny Way & Dexter Avenue.)
Telephone: 1.206.622 7407
Thrifty Parking
Pier 48
101 Alaskan Way South
Telephone: 1.206.625 0064
Q) I am under 21 but am I allowed to drink or to gamble as the ship is out of U.S. waters?
A) Sorry grasshopper... no. Here are the facts.
Alcoholic beverages - Guests must be 21 or older in order to be served alcohol onboard. Proper I.D. is required.
Note: The legal drinking age onboard is 21 and is strictly enforced. We do not allow the purchase of drinks or bottles of liquor by adults for minors. Possession of alcohol by a minor will not be tolerated and any found will be confiscated, even if found in cabin.
Gambling - Guests must be at least 18 to enter the casino.
Spa & Gym - Guests must be at least 17 in order to use the gym/spa.
Lounges, Shows & the Disco - Guests under 18 should be accompanied by an adult while in the lounges or theatres onboard. Guests under 18 should not be in the disco after midnight.
**There are special dances and events held for our "pre-adults". Having taken an active teen in the past, I daresay just the interaction among the young seem to be an activity itself.
Q) Will there be baggage assistance at the pier? This gets your bags from the ground transportation (your own taxi or the shuttle bus provided with a transfer) to the ship.
A) Curbside porters are available at the pier during embarkation to take luggage to the vessel for delivery to your stateroom. Please be sure each piece of luggage is locked and has a tag listing your name, ship and stateroom number. Curbside porters will make sure your bag makes it aboard the ship... customary tip is $1 per bag.
Q) What kind of activities and entertainment can we expect on board?
A) A daily schedule listing all the activities scheduled for the following day is delivered to all guest cabins, each evening. Be sure to read it in case you are not interested in the day's classes.
Q) What kind of beverages are available on board?
A) Celebrity's shipboard bars boast an extensive beverage menu, including many specialty and exotic drinks.
Alcoholic beverage prices:
Aperitifs: $5.50
Standard alcohol: $5.50 and up
Premium alcohol: $5.75 and up
Cocktails: $4.95 and up
Wine glass: $5.95 and up
Champagne glass: $6.95 and up
Domestic beer: $4.50
Imported beer: $4.50 and up
Non-Alcoholic Beverage prices:
Soft drink (glass): $1.25
Soft drink (can): $1.95
Water: $2.50 and up
Drinks purchased in souvenir glass: $8.95
Coffee, tea, and milk:
Complimentary onboard all ships in all lounges except for Cova Cafe.
Note: all prices are quoted in U.S. dollars. Prices are subject to change and 15% gratuity is additional.
Celebrity's soft-drink program has been established for all guests onboard to obtain soda drinks at a daily rate of $5.00 plus 15% gratuity.
The purchase of the package should be for the entire cruise and not on a daily basis. In the event the purchase of the package is not made on the first day of the cruise the guest will be charged for the remaining days of the cruise inclusive of the purchase day.
Packages are available for purchase in the Plaza Bar (Horizon) and Cova Cafe (all other vessels). After the package has been purchased, a soda sticker will be placed on the guest's signature account card.
Guests with the CoCa-Cola stickers can obtain sodas from all bars throughout the ship and with exception of room service or the mini-bars. The sodas will only be served when the guest is present and one drink at a time.
In the event a guest loses their signature account card with the soda sticker, a new folio number has to be issued together with a new card and soda sticker.
Q) What beverages are complimentary in the dining room?
A) Coffee, tea, and milk: Complimentary onboard all ships in all lounges except for Cova Cafe.
Q) What if my itinerary is changed?
A) We know this due to 2003 cruise where they switched it on us 3 months before sailing. "In the event of strikes, lockouts, riots, weather conditions, mechanical difficulties or for any other reason whatsoever, we may, at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing or port of call and may, but is not obliged to, substitute another vessel or port of call, and shall not be liable for any loss whatsoever to guests by reason of such cancellation, advancement, postponement, deviation or substitution. We shall not be responsible for any failure to adhere to the arrival and departure times published in this website for any of its ports of call."
Q)Is it true that the Captain can marry us?
A) Due to legalities, the Captain cannot perform wedding ceremonies. However, Royal Caribbean can arrange everything else for your wedding from the limousine to the champagne toast.
Locations
Royal Caribbean creates weddings onboard its ships* & shoreside in a variety of ports:
Aruba
Barbados
Bermuda
Cozumel
Fort Lauderdale
Grand Cayman
Juneau
Ketchikan
Key West
New York
Ocho Rios
San Juan
St. Thomas
Vancouver
*Weddings may not be performed at sea
While the Ship's Captain is not authorized to perform the wedding ceremony onboard or Shoreside, a local marriage official is included in the wedding packages offered.
Please contact The Wedding Experience for Wedding Package information and pricing.
The Wedding Experience
2600 SW 3rd Avenue
Suite 200
Miami, FL 33129
Toll Free: 866-535-2352
Phone: 305-421-1022
Fax: 305-421-1267
E-mail: celebrity@theweddingexperience.com
Q) Will I be able to continue my fitness routine on board?
A) A Celebrity cruise is an exercise in well-being. Clear your mind during a sunset yoga class or focus on your body during a vigorous workout with one of their certified trainers. Be good to your mind and body in their state-of-the-art fitness facility with soaring floor-to-ceiling windows. Whether maintaining your routine or starting a new one, Celebrity not only elevates your well-being, it rewards it.
Q) Will I be able to access the internet while on the ship?
A) Yes, all Celebrity ships have Internet Cafes open 24 hours a day until 6:00 AM on the day of debarkation.
Wireless access points are located in several areas around the ship. To access wireless internet you will need to bring along your own laptop.
In order to take advantage of this service, the guest must bring their own laptop, which must have the following requirements:
Windows-based operating systems
Internal modem
Dial-up Internet capabilities
Wireless access card.
Q) Do you speak my language?
A) As a consideration to our guests who speak Spanish, German, French, Italian and Japanese, Celebrity has made every effort to provide onboard information in these languages. Their international language channel shows continuous informational videos - and menus are available in Spanish, German and French. An international host/hostess is also on board to assist you.
Q) I'm sailing during hurricane season, if a storm threatens, what will happen to my cruise?
A) The cruise lines try to avoid operating any vessel in the vicinity of a tropical system and will monitor the progress of these storms closely. If there is a potential threat to any of the guests or ships, the itinerary of the vessel may be altered to try to avoid any interaction with the storm or any affected areas. For specific information on your sailing, please check with your travel agent or contact our the Reservations Department of the cruise line.
|
|
